FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

 

When will by Item be delivered? 

When you order your item will be created, Creation times will vary most are are approx. Estimate 1-2 weeks to create and 3-5 days in shipping. Everything is shipped USPS priority mail. 

 

What is your return policy?

All items are hand made and made when ordered. They are non refundable and we don't accept returns. If for any reason you are not happy with your purchase please contact us immediately and we can discuss the matter. 

 

Will my metal item rust? 

Over time you may find that metal rusts yes. However this is due to how the metal is maintained. When we create each item it is waxed as a preventative against rust. This is not a guarantee. In order to prevent rusting you will need to maintain your item with a coating of some sort. This may never need to be done on some items but others it may need to be done frequently. Depending on the enviroment of course. Another thing you may notice is that your item instead of rusting may darken from the oils on the human hand. This is also natural and can not be prevented. We do not guarantee against rust or patinas of any sorts.